Regional IT Support Engineer Up to £35k 5k Car- Scotland
Would you like the opportunity to work for a leading company within their industry, one that will offer you a career progression opportunity to progress your IT Support career from 2 line to 3rd line?
Also providing a very down to earth working environment where you can freely discuss issues and ideas.
They are seeking an enthusiastic Helpdesk Coordinator to join them on a permanent full-time basis.
Type: Full-time Permanent
Innotech Partners are collaborating with an established contractor specializing in design, installation, and maintenance services for electrical, heating, plumbing, fire, and security systems.
As a Service Desk Coordinator working with one of Scotland's leading service providers, you will serve as the primary point of contact for all incoming support tickets.
Your key responsibility will be to perform initial reviews, assess the urgency of each issue, and direct tickets to the appropriate team or engineer for resolution.
General
This role is for someone who enjoys working in a fast paced environment and providing a great service to clients.
Posted by In Technology Group Limited • £30K/yr to £35K/yr
They're partnered with some of the biggest tech giants from Avaya to VMWare and are specialists in all things Microsoft!
Their company culture is focused on growth, training and progression are looking to expand their team and welcome some more tech wizzes into their booming team.
My client is a self-proclaimed professional and equally loud MSP based in Edinburgh city centre that has been well established since 2000.
As an IT Technical Support Officer at CrossReach, you'll provide hands-on support to staff across the organisation, helping with a range of technical issues and ensuring everyone has the tools they need.
You'll run the helpdesk, troubleshooting issues both remotely and in person, setting up user accounts, managing passwords, and ensuring smooth operations.
Working with the Systems Support Engineer, you'll also play a role in setting up and maintaining hardware and software, including Microsoft 365, as well as supporting new software rollouts.