Working within an organisation making a positive impact on the environment, you will join their on prem infrastructure team, providing 1st and 2nd line support to users both on site and remote.
Providing user and administrative support for IT systems, applications and Infrastructure.
ABOUT THE PROJECT
Working as Infrastrucutre Operations Analyst for the Client Technologies division, you will be responsible for providing support for our Executives as well as gneralIT Operations including service desk, system administration, development, security and support of all relevant IT infrastructure, systems and applications.
General
Systematix is currently looking for an IT Operations Analyst to help with the implementation of a diverse IT Operations network, for one of the world's leaders in Life Sciences technologies.
We are looking for a collaborative and dynamic IT Support Assistant to join our new IT team!
The desired candidate will provide groupwide operational IT, data and multi-media support.
The role will act as primary contact for day-to-day 'trouble shooting', data issues and system support requirements and as well as work collaboratively colleagues and suppliers to source, prepare, track and maintain IT equipment for the company including new joiners.
The System Support IT Services Engineer will bring technical expertise to the role and will be involved in many high-profile and critical support tasks and will therefore be exposed to all areas of the business.
This is a dynamic, varied and customer facing role that will allow the successful candidate to be involved in a variety of different duties and responsibilities across the technical support platform.
This exciting position will play a crucial role in providing technical support to the firms internal staff, ensuring the smooth operation of our IT systems and services, assisting with the installation, configuration, and maintenance of software applications, operating systems, and hardware devices.
A position has arisen for an IT Service Desk Analyst working with an Asset Management firm based in London.
Duties and Responsibilities
Be the first point of contact in resolving 1st and 2nd line support calls.