Posted by In Technology Group Limited • £27K/yr to £30K/yr
Industry: Managed Service Provider
They are a small team of 4 engineers covering 1st-3rd line support to external clients and are looking for someone to sit around their 2nd line support.
We have partnered with a growing Managed Service Provider, looking to expand their service desk team.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
Answer incoming calls from our clients' customers to discuss and arrange suitable resolutions based on their personal circumstances and our clients' criteria.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.