Posted by Hays Specialist Recruitment Limited • £240/day to £265/day
As an IT Analyst, you will play a crucial role in delivering front-line IT services, ensuring the smooth operation of our IT estate and providing excellent customer service.
We are looking for a skilled and proactive Technical Support Officer to join our Service Desk team.
You will provide outstanding technical support for our software products, playing a vital role in ensuring smooth operations and delivering top-tier customer service.
We are looking for a proactive IT Security Specialist to support the development of a robust security program, enhance application security, and establish monitoring processes that protect our organisation's assets and applications.
About the Role
You'll contribute to security maturity, protect our platforms from emerging threats, and foster security awareness across the company.
An opportunity for an IT Procurement specialist with a depth of IT Services and SaaS experience to undertake a key role in a significant and complex IT managed service development programme.
Support the development of a Procurement and Third Party Management policy framework, ensuring the documentation is reviewed and updated on an ongoing basis.
You will support the business to adopt and embed the Third Party Risk Management framework and deliver first-class Procurement services.
Posted by Ideal Personnel and Recruitment Solutions • £35K/yr
Our client has a permanent, full time vacancy for an IT Systems Process Analyst.
The successful candidate will work closely with legal and support teams to optimise workflows, integrate solutions, and enhance the use of legal and business software, with a focus on Intapp products, 3E Mattersphere, and the Microsoft Office 365 stack.
As a Systems Process Analyst, you will play a critical role in driving process improvements and system efficiency across the firm's business functions.
Posted by Hays Specialist Recruitment Limited • £450/day to £500/day
Your new role
In Practice Ownership, the role is responsible for the governance, design, implementation, and continuous improvement of ITIL practices within the organisation.
The Problem Management Lead has two main areas of focus: Practice Ownership and Operational Management.
Posted by Hays Specialist Recruitment Limited • £550/day to £650/day
As an ITSM Consultant specialising in Configuration Management, you will lead the design and implementation of Service Configuration Management practices.
Your new role
Your responsibilities will include defining the mission, roadmap, goals, and objectives of the practice, engaging and managing stakeholder relationships, and ensuring consistent execution of the service across the organisation.
They will have the experience to troubleshoot and resolve a variety of IT incidents ensuring a quick resolution is achieved and accurate recording of activities is captured.
Delivering excellent customer service they will on occasion support the Major Incident Management process.
The Operations Analyst is expected to be vigilant in monitoring our estate and capable of conducting a quality triage of alerts or user contacts.