As BES Utilities continues its exciting growth in 2024, we have a new and exciting position available for an IT Service Delivery Manager to join our growing IT shared services team, based predominantly within our offices in Fleetwood with some travel to our Manchester offices required.
Reporting to the IT Director, the position is a key role within the group department as you will oversee the day to day 'Core' and 'Desktop' IT activities overseeing of a small team of 1st and 2nd line technicians.
It is expected that the role will consist mainly of management and not delivery of IT support although you will need to be able to get involved where necessary.
The main purpose of this role is to manage and coach the team and support in all areas.
This is a varied and demanding role working for a large organisation in which you will be working alongside all levels of stakeholders and managing a team of 30.
The Onsite IT Manager will oversee all aspects of IT systems and infrastructure at the physical location.
General
We are representing a prominent Technology Services Provider, specialising in Professional and Managed Services across EMEA.
With a team of over 500 consultants, they offer expertise in hybrid infrastructure, cybersecurity, Cisco solutions, modern engineering, telecommunications, and core systems.
We are seeking an IT Service Manager for our public sector client based in London on an initial 3 month contract paying up to £540 per day inside IR35.
This role allows hybrid working.
The successful candidate will possess proven skills working with the following -
We have an exciting opportunity for a Service Delivery Manager to join our client in Warrington.
Leading the client relationship for service, alongside the Project & Account Management teams, for some of the company's top-end contracts, to ensure all contractual service obligations are met throughout the lifecycle of the managed services contract in terms of KPIs, SLAs and contractual compliance.
Working for a global expanding company your role will be responsible for making sure that services are being seamlessly delivered to clients and strategic partners.