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We are seeking a proactive and organised Administrator to be the first point of contact for our client, providing exceptional support to both internal and external sales teams. You will be part of an ever growing business that really values their employees! The ideal candidate will be adept at managing a variety of administrative tasks, including logging all leads and assign as relevant using our CRM systems. Salary: £24,000 per annum monthly bonus (approx. £350-£550 per month) Office based: 5 days a week Day-to-day of the role: Serve as the first point of contact for all general enquiries through marketing channels, direct email, and telephone Deliver first-class support to the internal and external sales team Pre-qualify quote requests to ensure we maintain high levels of service Collaborate with the Internal Sales Manager to assist with their workload Log all leads in our CRM system and assign them as relevant Pre-qualify quote requests to ensure high levels of service are maintained Generate and manage quotations directly with customers Mail out brochures to new leads and initiate the sales process Work with the team to develop best practice systems and procedures to support business growth Perform any other administrative duties as required Required Skills & Qualifications: Strong organisational and multitasking abilities. Proficiency in using CRM systems and Microsoft Office Suite. Ability to work independently and as part of a team. A keen eye for detail and commitment to high-quality work. To apply for this Administrator position, please click apply!
Reed have partnered with a long-standing South West provider to the construction sector, with an office In Swindon. Recruiting for an Sales Customer Service role on a full time, permanent basis. This role includes NO Cold Calling, it is not a high pressured, sales role. This role will suit someone with previous office and customer service/telephone based experience. Ability to take enquiries, process them, go the extra mile for a customer, be proactive, recognise opportunities to support our extensive custom base and work well with a small, close-knit team. Our client mainly sells steel products to builders, civil engineers, builders' merchants, fabricators to name a few. They have a large custom base, many of which have used them for a long time. Mainly the business that comes in is repeat business. Duties: Take enquiries via telephone and email Generate orders via our bespoke in-house system Process sales and purchase orders Generate orders to warehouse for picking and dispatching Update customers on their orders Call customers when we have a delivery in their local area, see if they're looking for any stock dropping off to them Work closely with the team, pitch in and support Salary - £23-£25k 22 days annual leave plus bank holidays, and complete closure for Christmas Annual bonus based on the Branches performance.