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Presales Executive Position: Permanent, full time Hours: Monday to Friday 9-5.30 Location: Hybrid model - 3 days working from office (Castleford) and 2 days working from home Starting Salary: To £35k Dependant on experience, Sales Incentive Plan and annual company profit bonus Benefits: Starting 22 days annual leave (3 reserved for Christmas shut down), workplace pension and medical cash plan This is an IT solutions provider, supplying to B2B, value-added resellers, managed service providers, and system integrators. Working with leading IT vendors, specializing in server and core IT infrastructure, actively sourcing over 10,000 products a year from their broad customer base. We require an experienced Pre-Sales Executive to support the sales team by providing technical expertise and solution presentations to potential customers. The role includes general administration in line with customer sales transactions; however, it is primarily sales-focused. Alongside supporting the sales team, the Pre-Sales Executive will also work directly with new and existing customers to provide tailored solutions for their IT requirements. RESPONSIBILITIES Support the sales team with pre-sales quotes Build technical relationships with prospects and/or existing customers Ensure customers receive excellent customer service Handle inbound enquiries from existing customers Warm call as appropriate to ensure lapsed customers are re-activated Negotiate pricing and raise sales orders Contact prospective customers to promote products Revive dormant customer accounts KEY SKILLS AND REQUIREMENTS Technical knowledge of server technologies, network infrastructure, and cloud solutions Vendor accreditation & qualifications may include some or all of the following vendors: Dell, HPE, Cisco, Microsoft Azure Possess strong business acumen with a problem-solving attitude Self-motivated and driven Composed and confident telephone manner Ability to work effectively in a fast-paced, complex environment Team-oriented Computer literate - MS Office (intermediate Excel), knowledge of CRM platform formats IDEAL CANDIDATE Trade or technical experience is preferred - training will be provided Strong work ethic Strong relationship building, communication and negotiation skills Job Type: Full-time Pay: £35,000.00 per year Benefits: Company pension Free parking On-site parking Work from home Schedule: Monday to Friday Supplemental pay types: Bonus scheme Yearly bonus
A highly successful IT and telecommunications services company based in Central London is seeking an IT Technical Sales Specialist. This IT Technical Sales Specialist will be responsible for carrying out a variety of technical pre-sales for IT infrastructure products. This position offers full transportation reimbursement competitive benefits. TYPE: Permanent, full time WORKING HOURS: Monday to Friday, 9:00 - 17:00 SALARY: up to £50K transportation fee up to zone 6 START: ASAP LOCATION: Central London, hybrid working environment IT Technical Sales Specialist Responsibilities: 1. Requirements Definition and Design: Define requirements, create designs and proposals Provide technical support to customers 2. Project Planning and Progress Tracking: Outline project plans, update progress of execution, including recovery plans Conduct revenue and profit analysis 3.Technology Trends and Product Development: Identify technology trends, Create new products 4. Sales and Pre-sales Management: Drive and manage technology evaluation stage Coordinate with suppliers for product cost and quotations Expand sales and pre-sales efforts Plan and handle presentations to customers, third parties, and suppliers Attend meetings with relevant parties 5. Project Leadership and Coordination: Organize and lead project staff Notify line manager of issues, customer complaints, and new business opportunities. Travel to various offices as required 6. Documentation and Training: Create project documentation. Provide skills transfer and training to engineers Assist technical team in delivering Enterprise IT solutions 7. Solution Evaluation and Deployment: Evaluate and ensure best-fit solutions Support end-to-end deployment of services and complex solutions Support investigations and redesign of installed network devices 8. Vendor Management and Ad hoc Support Maintain 3rd party vendor certificates and partnerships including his/her own certificates. Handle ad hoc requests from line manager and senior management IT Technical Sales Specialist Ideal Candidate: Valid CCNP or AWS Specialty or equivalent certification with hands-on experience Proven customer service experience across all customer levels Experience in designing, troubleshooting, and evaluating solutions Knowledge in network and security products such as Cisco, Palo Alto, Fortinet, Zscaler, CrowdStrike, CATO and other equivalent vendors/service providers Knowledge of new technologies of Enterprise IT solutions such as SD-WAN, SASE, EDR/MDR and IoT Maintenance and installation experience of network & server infrastructure Familiarity with Windows Servers/PCs, VDI, VM and good understanding of IaaS/PaaS/SaaS platforms like AWS and Azure Ability and Proficiency to create high standard technical documentation, including high- & low-level Design Docs. Flexible approach to work hours and strong time management and multitasking skills Fluent in English (reading/writing/speaking/listening) Strong sense of responsibility, work ethics, and reliable attendance. Ability to work within a team and to delegate tasks within the team Promotion and following of company rules and procedures All applicants for the IT Technical Sales Specialist must have the right to work in The Netherlands as the Company is not able to offer visa support. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.
New opportunity as a Pre-sales Specialist within an international ICT service provider The role is to establish the company in the UK and European domestic markets through services with competitive advantages to achieve stable and continuous growth, to carry out a variety of technical pre-sales (including design and quote) and co-ordination tasks, to meet or exceed customer requirements and to promote the success of services in line with the company's overall strategies, while reflecting customer needs. Also complete tasks which are assigned by the Managers and are part of a project or maintenance contract work, in a professional and timely manner to ensure customer satisfaction. Requirements Definition and Design: Define requirements, create designs and proposals. Provide technical support to their customers. Project Planning and Progress Tracking: Outline project plans, update progress of execution, including recovery plans Conduct revenue and profit analysis. Technology Trends and Product Development: Identify technology trends, Create new products. Sales and Pre-sales Management: Drive and manage technology evaluation stage. Coordinate with suppliers for product cost and quotations. Expand sales and pre-sales efforts. Plan and handle presentations to customers, third parties, and suppliers. Attend meetings with relevant parties. Project Leadership and Coordination: Organize and lead project staff. Notify line manager of issues, customer complaints, and new business opportunities. Travel to various offices as required. Documentation and Training: Create project documentation. Provide skills transfer and training to engineers. Assist technical team in delivering Enterprise IT solutions. Solution Evaluation and Deployment: Evaluate and ensure best-fit solutions. Support end-to-end deployment of services and complex solutions. Support investigations and redesign of installed network devices. Vendor Management and Ad hoc Support: Maintain 3rd party vendor certificates and partnerships including his/her own certificates. Handle ad hoc requests from line manager and senior management. Proposal / Documentation Skills and Technical Proficiency / Knowledge: Knowledge in network and security products such as Cisco, Palo Alto, Fortinet, Zscaler, CrowdStrike, CATO and other equivalent vendors/service providers. Knowledge of new technologies of Enterprise IT solutions such as SD-WAN, SASE, EDR/MDR and IoT. Maintenance and installation experience of network & server infrastructure. Familiarity with Windows Servers/PCs, VDI, VM and good understanding of IaaS/PaaS/SaaS platforms like AWS and Azure. Ability and Proficiency to create high standard technical documentation, including high & low level Design Docs. Certifications and Experience: Valid CCNP or AWS Speciality or equivalent certification with hands-on experience. Proven customer service experience across all customer levels. Experience in designing, troubleshooting, and evaluating solutions Flexibility, Language, Self Management and Teamwork: Flexible approach to work hours and strong time management and multitasking skills. Fluent in English (reading/writing/speaking/listening). Strong sense of responsibility, work ethics, and reliable attendance. Ability to work within a team and to delegate tasks within the team. Promotion and following of company rules and procedures Salary: Up to £50,000 per annum Competitive benefits (such as Travel expense) are available Location: London For more information, please feel free to contact us now. Access Appointments Consultancy Ltd is a recruitment agency based in London. Please note that we're afraid that due to the high volume of applications we receive, we may not be able to provide feedbacks on individual CVs. Also we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation such as passport/visas when required. Thank you for your time and cooperation