We are currently seeking an experienced and dynamic IT Manager to lead all aspects of our UK Operations IT infrastructure, systems and services to ensure performance, security and efficiency.
We are a cleaning, security and soft services business operating from regional offices UK wide, serving clients in sectors that include: Commercial, Corporate, Pharmaceutical, Retail, Manufacturing and Education.
We pride ourselves on client satisfaction and the development of our staff through regular training and a shared sense of responsibility, with a family-feel to our business.
We seek an experienced IT Project Manager to lead, plan, and execute IT projects, ensuring timely delivery within budget and to high-quality standards.
As a bridge between IT and business units, you will manage stakeholder expectations and ensure successful technology integration.
Key Duties & Responsibilities
Lead IT projects, defining scope, goals, and deliverables.
We are currently looking for an expert Oracle HCM HR Systems Administrator to join an excellent business during a period of great change and transformation.
You will be responsible for supporting the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades.
The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries.
Management of the helpdesk function, line management of team of helpdesk coordinators.
Managing the end to end process of reactive call management, including logging of the work, liaising with the operational teams, uploading of any relevant documentation, customer expectation management, communication with the customer through the journey, and closing the job in the system.
General
We are working with a leading facilities maintenance provider to recruit an experienced Facilities Helpdesk Manager to join and lead a team across various FM key accounts at their office in Kenilworth.
We are looking for someone that will approach this role with the intention of "owning" the system, to understand how it works and ensure it is correct (training will be provided but you will need to be system savvy).
A large portion of this role involves ERP (system) management so systems experience is highly desirable.
This is an office based role with one day WFH after completion of probation period.