________________________
_____________________
___________________
______________________
______________________
_____________________
____________________
__________________
_____________________
_____________________
Hours: Full-Time Contract: Permanent Salary: £ 45,225 - £ 47,379 Closing Date: 17/06/2024 Location: Hammersmith Campus About us: At West London College, we are committed to championing innovation and creativity, and we invite you to join us on this journey. We welcome applicants who can share our values of Excellence, Ambition, Focus, Accountability, and Inclusion. We have three College sites across West London, Ealing, Hammersmith and Southall. By bringing your skills to the College you will have a wonderful opportunity to make a difference to these students' education and their future. As a diverse College in the UK, we offer an exciting, innovative and stimulating work environment with a wide variety of employment opportunities. About the role: Ealing, Hammersmith & West London College are looking to recruit an outstanding IT Systems Engineer with significant experience in the administration, development and support of a multi-domain virtualised Windows environment. The IT Systems Engineer will be part of a support team which is responsible for all College IT systems and services. Reporting to the Senior Systems Manager, the post holder will undertake all such activities within the purview of the role; assist with the administration, support, and development of the IT infrastructure, including data centre technologies (servers, storage), network (LAN, WAN, WLAN), Cloud services and communications technologies. The IT Systems Engineer will work within a 2nd line capacity, supporting the 1st line engineer team taking ownership of incidents logged with the Service Desk and delivering comprehensive, timely and high-quality customer service. The Person: The ideal candidate will have a successful track record of administrating, developing and providing technical support within a complex multi-domain, multi-site Windows environment and a keen interest in Cloud technologies. An eye for detail with the ability to multi-task within an agile environment. A motivated self-starter with strong interpersonal skills is key as the role involves communication with staff, learners and external agencies. In addition to the above, you will have the following: Experience working within a medium to large multi-site organisation as part of a busy IT Service Desk Demonstrable experience in the administration of a virtualised Windows Server environment and all server roles and services Exceptional systems administration skills across the Microsoft technology stack, including Active Directory, Group Policy, Hyper-V clustering and virtualisation, System Centre and other native Microsoft services and applications Strong understanding of networking, being able to troubleshoot, configure and resolve network connectivity issues. Experience with installation and upgrade of server hardware, software and other data centre technologies Experience in administering Cloud services such as Google Workspace and/or MS Office 365 Familiarity with MS management systems such as SCCM and Intune A sound understanding of information security and firewalls Experience with PowerShell scripting will be advantageous What we offer: Our team are important to us and we offer a wide range of benefits to recognise the hard work put into supporting our College. As a member of the Support Team, you will receive: Excellent Holiday Allowance, plus bank holidays (8) and college closure days at Christmas (3) Eye care vouchers Cycle to Work scheme Interest-free loans for Season tickets; Computers Contributory average salary with Local Government Pension Scheme (LGPS) Continuous Professional Development Events (CPD) Access to Perk box, our rewards and discount platform Access to the Colleges Employee Assistance Programme (EAP) Discount at the College's on-site hair and beauty salon. Important Information: The safety and welfare of our learners and staff are extremely important to us, and this is why we pride ourselves on our safeguarding procedures. As part of our commitment to safeguarding, successful candidates will be subject to an enhanced Disclosure and Barring Service check. Please note it is an offence to apply for this role if you are barred from engaging in regulated activities relevant to children. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, race, religion or belief and marriage and civil partnership. To apply, please complete an application form before the closing date specified, as CVs will not be accepted. Please ensure you include a supporting Statement as part of your application where you need to address how you fit the Person Specification. We reserve the right to close the submission deadline earlier than expected, so please ensure you submit your CV as soon as possible West London College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from underrepresented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
IT Engineer needed to cover one of our clients Schools in the Reigate area. Salary up to £25,000 benefits - depending on experience. We are a leading managed service provider in the Education Sector and we are looking for an IT Engineer to join our very busy, expanding team supporting IT in the Reigate Area. This is an exciting opportunity for an IT Engineer to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for a IT Engineer with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training with our experienced on-site team will be provided. As a IT Engineer, you will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. Your responsibilities will include: Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities. Connect up and check hardware for normal operation. Set-up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set-up and checking of networked PC's. Perform basic maintenance task for user accounts. Use simple utilities to change information on the intranet. Provide a good level of technical expertise to all assigned customer networks, To use our ticket based system to manage and resolve problems. To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. To do complete our regular checks on our client systems. Requirements Experience in a helpdesk or support environment. You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams. Microsoft Server Skills are desirable. Professional and polished communication skills. Experience in the education sector is desirable but not essential. Must have a clean and valid DBS disclosure. Keen desire to learn and expand on your existing knowledge/ skills. Benefits and Opportunities We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!