An International Legal and Financial Services company based in Central Leeds is looking to expand it's IT Operations Team.
The team is responsible for monitoring and supporting all internal systems using monitoring tools ensuring all system monitoring alerts are processed in a timelymanner, managing all Incidents and Changes are dealt with appropriately.
This role will require 4 on 4 off shift pattern comprising of two 12 hour days and two 12 hour nights.
Our client is looking for a IT Infrastructure Operations Analyst.
The role holder will be responsible for proactively monitoring of the Group Internal systems using the company monitoring tools, ensuring all system monitoring alerts are processed in a timely manner, managing all Incidents and Changes are dealt with appropriately.
This role will require 4 on 4 off shift pattern comprising of two 12 hour days and two 12 hour nights.
We are looking for a Service Desk Analyst who can help us offer a robust support service to these essential business functions in a considered and planned Tech department to remote end users and head office colleagues globally.
Are you a Service Desk Analyst specialising in telephony and Microsoft Teams call centre operations looking for a hands-on role within a growing, award-winning company?
This is a hands-on role requiring an elevated level of technical expertise, working closely with application, network, and security teams and utilising strong customer service skills.