Established for over 14 years, our client is a rapidly growing MSP which provides IT support & services to SMB's in and around Berkshire and London, specialising in Azure, Office 365 Stack, Cybersecurity Networking and VoIP telephony.
Position Overview
The IT Support Manager will be leading a close-knit team of IT Helpdesk Engineers, ensuring efficient IT Service Delivery within ITIL standards, service delivery improvements and able to get hands-on technically when required.
2nd Line Support / Desktop Support - Law Firm Reading
Keywords: 1st Line, 2nd Line, IT Support, Service Desk Analyst, IT Analyst, IT Technician, IT Engineer, Support Engineer Office 365, Windows, Azure, Intune, AD, DNS, DHCP, VPN, Legal, Solicitors, Law.
I'm working alongside a leading Law Firm, with offices across the country, looking to expand their IT team with a new 2nd Line Support Engineer.
The company is always expanding, after doubling their IT and Solution Delivery Team last year, they are in the process of doing the same this year!
Posted by MicroTECH Global Ltd • £65K/yr to £70K/yr
General
Use of software/hardware monitoring tools Configuration management: tools like Ansible or Puppet Usage and management of IT security platforms running on RedHat and Windows Client (Software firewall/antivirus), Fortinet Gateways advantageous Experience in help desk support for Windows and Linux end users Some experience with rack mounted hardware
Skills Required
Scripting, programming in Bash shell, Python (Perl is a bonus) Good knowledge of IP networks including security aspects Knowledge of modern web application development (like NodeJS) and knowledge of SQL is a bonus Problem focused: able to work in and contribute to a no-blame culture Good interpersonal skills and willingness to help and support others Ability to contribute/apply new ideas for improving the IT infrastructure and procedures Willingness to document Eagerness to learn new concepts and skills Good interpersonal skills, willingness to help/support teams.
Experience Required
Knowledge of Linux OS (one of Centos, RedHat, Ubuntu, Server and Client), LDAP Knowledge of Windows OS (Client), Active Directory Storage technologies: NAS, SAN, NFS, ZFS.
Posted by PLANET RECRUITMENT SERVICES LTD • £30K/yr to £36K/yr
General
Senior ICT Consultant
Local to Reading and Surrey
Benefits
include pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme.
My client is a leading international Engineering business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications.
You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Support team.
Posted by Henley Executive Ltd • £40K/yr to £50K/yr
As Software Support Specialist you will be involved in
Providing technical support to customers remotely.
General
Working within the Support Specialist team, you will provide vital support to clients to ensure the smooth roll out and ongoing support of Technical Products and Supporting Software.
We have a fantastic opportunity for remote working, as our client, a Technology business within the Robotics and AI is looking for a Software Support Specialist to join their Customer Support team.