Do you have customer service experience and an admiration for technology?
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program
Do you enjoy talking to people and solving issues?
We are looking for Solution Architects to join Technology Services at Boots Nottingham Support Office.Reporting to the Lead Solution Architect, your role will be to produce IT infrastructure high-level designs and proposals in response to internal customer requests and project demands.You will ensure customer requirements are clearly understood and then work with the wider Architect community, service owners and subject matter experts to deliver cost effective, supportable end-to-end high-level designs, adhering to enterprise strategy, roadmaps, standards, security and service capability.
Who we areInternational Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance based in the UK, Europe, Asia, South America and the USA.
The Digital Services Team are responsible for leading a wide range of operational & business processes across our UK and ROI digital platforms, ensuring that they operate effectively, deliver value and always enhance the customer experience.
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In this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be responsible for investigating, resolving and escalating incoming customer incidents and requests.
This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."
"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home.
International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance (WBA) based in the UK, Europe, Asia, South America and the USA.
Background of working in a 1st Line/ Helpdesk role
An exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line.
As a 1st Line Support Engineer, you'll require the following essentials:
International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance based in the UK, Europe, Asia, South America and the USA.
Who we are
Recruitment Partner: Akash KariaContract: PermLocation: NottinghamReporting into the Project Assurance Manager
Recruitment Partner: Akash KariaLocation: NottinghamContract: PermWho we areInternational Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance (WBA) based in the UK, Europe, Asia, South America and the USA.
Partnering with some of the finest tech providers and utilising a cutting-edge tech stack, we support two of the UK's most trusted and established brands - Boots and No7.
We use emerging technology and robust data to transform our pharmacy and retail offerings, improve experiences for customers and patients and enhance our operational effectiveness.
IT2A function consists of Information Technology (IT) and Advanced Analytics, also known as Data Office.
The primary responsibility of this support function is drive value for Boots and International markets through providing Infrastructure and analytics (both internally and externally) capability.