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IT Support Engineer Bradford Salary up to £35k Technet is currently partnered with a leading Global Manufacturing company that is currently looking for a It support engineer to join the team. As part of the Global IT Helpdesk, you will support users throughout the group, both in the UK and in Europe, providing 1st class support and resolving issues in a timely matter. You will be responsible for the following in the role. Providing 1st and 2nd line support both onsite and remotely Dealing with Software Installations Laptop/Desktop Builds in a windows environment Maintain and troubleshoot hardware Resolve and local and area network issues You will need the following skills for this role Previous experience working in a Help desk / Service desk environment Knowledge of Office 365, Windows, Networks and Active Directory Experience working on internal software. Ability to prioritise workload and follow tickets through to completion Excellent written and verbal communication skills Please get in touch for more information
Job Vacancy Background: Eitex, a leading IT systems and cloud services provider, is seeking a dynamic individual to join our team in Wakefield, West Yorkshire. With a strong reputation for delivering top-notch IT solutions to small and medium-sized businesses, we're dedicated to innovation and excellence. The Role: As an IT Helpdesk Engineer, you'll play a vital role in our team, reporting directly to the helpdesk manager. Your responsibilities will include providing comprehensive IT support both remotely and on-site at customer locations. Collaborating closely with our talented team of IT professionals, you'll tackle challenges head-on, utilising your problem-solving skills, excellent telephone etiquette, and expertise in remote support. Skills Required: Minimum three years of experience in IT services support Exceptional interpersonal, verbal, and written communication skills Proficiency in Internet technologies and cloud computing Familiarity with network technologies Strong knowledge of MS Windows Desktop Bonus points for experience with Microsoft 365 and MS Office suite Hardware expertise in PC/laptop builds and setups Self-motivated with a proactive approach to work Flexible, adaptable, and adept at lateral thinking Possession of a valid UK driving license Job Progression: At Eitex, we're committed to fostering talent and promoting career growth. We're seeking individuals eager to advance within the IT services industry. With our support, you'll have access to Microsoft certification courses, be encouraged to take exams, and be guided along a clear career path towards senior roles. Start Date: Immediate start available. Salary & Benefits: Competitive salary commensurate with experience Outstanding career progression opportunities Pension scheme Generous holiday allowance of 31 days (including bank holidays), increasing to 33 days after two years of service. Job Types: Full-time, Permanent Join us at Eitex and be part of a team that's shaping the future of IT solutions. Apply now and embark on a rewarding career journey with us! Job Types: Full-time, Permanent Pay: Up to £30,000.00 per year Benefits: Casual dress Company pension On-site parking Schedule: Monday to Friday Experience: IT Support: 3 years (required) Licence/Certification: UK Driving License (required) Work authorisation: United Kingdom (required)