You will join a dynamic support team in the operations department, where you will provide assistance to an extensive client base via email, helpdesk, and phone.
Additionally, you will play a vital role in enhancing and managing the internal IT Infrastructure.
As an IT Support Technician, you will be responsible for maintaining and troubleshooting IT systems and equipment in a school setting.
As a result, they are looking to hire a number of IT Support Technician to assist clients over the phone and in person.
Our Client is a leading provider of IT-managed services, onsite support, and field engineering within the Education sector with a growing customer portfolio.
Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint.
Elis, a leader in circular services, allows businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way.
Our circular services emulate our commitment to a more sustainable future: connecting us, our clients and our planet.
We deliver exclusively for the leading companies in the IT industry.
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries.
As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family.
We are looking to recruit an experienced hands on support manager who can provide 2nd line and ideally 3rd line support and who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements.
To be a success in this role will have a broad technical skill base and be able to provide hands on 2nd line and 3rd line support in an SME environment.
The role will be a combination of BAU Support and project work.