Key skills: 1st line, 2nd line, helpdesk, desktop, IT Support, IT engineer, desktop support
This is a brand-new opportunity to join an expanding firm looking for an IT Support Technician to join their team.
You'll be stepping into a key role where you'll work closely with the Head of IT who brings many years of IT expertise to the table, which will provide you with the opportunity to learn and progress your career.
As the Technical IT Product Support specialist, providingremotesupport,maintaining &monitoringsolutions and supporting Live Applications, escalating/ handing over to the internal DevOps and Development teams, if required.
Fully remote position
The Company & role
Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency.
My client based in Hammersmith are looking to recruit a good all round IT support Analyst, you will provide support to all IT across 1st, 2nd and some 3rd line this is a great opportunity to progress into a strong all-rounder within IT
As an IT engineer, you will be responsible for building and maintaining hardware configurations, installing, and supporting software applications, managing network systems, and training staff on correct operating procedures.
To ensure success as an IT engineer, you should have proven experience maintaining mid-scale computer systems, including Windows, Office 365 and some understanding of networks and servers.
Posted by vertex-it-solutions • £34K/yr to £36K/yr
Role
An opportunity has arisen for a Technical Support engineer to join an expanding team, and develop their career in a forward thinking, growing and progressive Managed Service Provider (MSP), who are providing Cloud technology, Hosted services, on site and Remote support provision, consultancy, and support services to their customers.
General
The ideal candidate will have worked in a fast paced, busy customer facing IT support environment, and will have good experience in Cloud based systems such as Azure, and o365 and Windows Active Directory, as well as having basic on-premise networking and server administration skills, who wants to help people, with great customer service.
You may be required to work at other customer sites in the Southeast, and mainly central London.
To provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services.
Responsibilities
Manage and maintain good quality, accurate documentation on all IT processes.
General
Countrystyle is a member of the family-owned Heathcote Holdings Group of resource management companies and as a family run business our people and customers are at the heart of our growth and drive for passion for solution focused service.