The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
Posted by Allegiance Technology • £26K/yr to £31K/yr
We are seeking a skilled IT Desktop Support Engineer for an exciting opportunity to support a fast-paced business environment.
This role requires a proactive individual with strong technical expertise in desktop support who is ready to provide efficient and effective solutions to maintain optimal IT operations.
Looking to work for one of the UK's leading law firms?
Working as part of our busy service desk, you will provide comprehensive and efficient systems support to our colleagues across the business in relation to infrastructure, hardware desktops, devices and access requirements.
We have an exciting opportunity for a Systems Support Officer to join us on a permanent basis.
The service desk operates between 08:00 - 17:00 and the role is fully office based at our head office in Shipley.