Be the first point of contact for all inbound Customer Support Enquires into the contact centre.
General
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
In this role you will be responding to all types of consumer led correspondence so an ability to converse professionally both via verbal and written means is a must!
In this varied role, we'll need you to answer the phone, handle our files and support our managers.
As a Bank Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.
You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different.
In this varied role, we'll need you to answer the phone, handle our files and support our managers.
As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.
You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different.
As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents.
An extremely rewarding role, part of your time as a Bank Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement.
Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability.
You'll assist with daily living, providing support and companionship and sharing great moments and memories too.
As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.
It's a chance to bring your dedication and compassion to a fulfilling environment.
As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.
Providing cover for any planned or unplanned absences, you'll help to produce meals and create a fulfilling dining experience for every resident.
A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us, which is why the role of Bank Kitchen Assistant is so important.
The Activities Assistant role involves helping us to deliver an entertainment and activities programme that covers a wide range of pastimes, social activities, outings and events.
As an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling.
We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a real impact on our residents' lives.
You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews.
As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.
Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.
The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment.
As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.
Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important.