Do you have a passion for delivering quality customer service?
As the Call Centre Manager, you will be the driving force behind the team, ensuring the achievement of KPIs and meeting the needs of both our internal and external customers.
Are you a natural leader that has a talent for inspiring teams?
Your responsibilities extend to ensuring compliant and safe estates in accordance with statutory requirements, engineering good practice, and our company's management processes.
This encompasses overseeing Reactive Engineering, Planned Maintenance, Asset Management and Surveying, Estates Data & CAD Operators, Meter Reading team, and Communication & Information Services.
As the Head of Estates, you will lead and manage the Estates Management and Maintenance teams comprising 270 people across all garrisons.