We are on the lookout for a Technical Support Advisor to join our well-established international client based in Camberley on an initial 6 month contract opportunity.
You will be responsible for resolving customer enquiries (from the dealer network and end users, as well as internal colleagues), by answering telephone calls, email and CRM cases, providing timely and accurate technical information.
This role not only offers immediate challenges and rewards but also the potential for a permanent position!
We are pleased to be supporting our Horley based client who are currently seeking a Customer Support Analyst to join their growing team on a 12 month fixed term contract.
Contract term: 12 months FTC
This is a fantastic opportunity for someone with strong customer service experience and proficiency in Excel, as you'll be diving into data and spreadsheets regularly.
Technical Support Engineer (JavaScript)- Staines/Hybrid- 12 Months- £150-£200 per day
A global technical company are looking for an experienced Technical Support Engineer to join their team on an initial 12 month assignment.
The successful candidate will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the software and platform.
The successful candidate will be committed to providing first class customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates as well as direct telephone support.
Key Skills & Experience
2 - 4 years customer facing technical support experience.
Support Officer / Supported Housing Assistantwho has experience working in a customer facing role, preferably supporting vulnerable people with excellent communication and administrative skills is required to join a friendly team with a well-established company.
FULL TRAINING PROVIDED
You may not have experience in this sector, as the company recognise that transferrable skills and experience are just as valuable and full training is provided.
This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills.
Key skills & Experience
Demonstrated ability to troubleshoot difficult technical issues while keeping a professional demeanour.
Experience in one (or more) of the following; Email Infrastructure (POP3/IMAP, SMTP), Authentication & Authorisation Technologies (LDAP, SAML), Web Services (SOAP, REST), Data Extraction Technologies (JDBC, ODBC), Networking (HTTP, TCP/IP).
Our patients are at the heart of everything we do, and we're proud to offer legendary care every day; it's what sets us apart from other UK Pharmacy chains.This is a great opportunity to develop your Pharmacy career and make a difference to the lives of our patients.
Be part of our ambition to be the world's leading Pharmacy-led retailer.