If you have excellent communication skills; previous IT support experience and love to provide a high level of customer service this could be the role for you!
Spectrum IT's Fareham/Portsmouth based client are keen to recruit a Contract IT 1st Line Support Analyst to join their busy and thriving IT Service Desk team on an initial 2 Month contract.
This 2 month contract role will be engagement via Umbrella company.
We are recruiting for a fantastic opportunity to join a brilliant small business as a Customer Support Adminstration where you will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more complex enquiries, taking ownership of customer relations.
Looking after the order process as part of a team.
This role will be dealing with the all-round customer relations.
The ideal candidate will have experience in working with senior IT leadership to help plan and deliver on projects, a strong technical background is a given for this role and the ideal candidate will need to be hands on where necessary and demonstrate their knowledge in key areas of responsibility.
Supporting a mixed infrastructure stack, the primary objectives will be to ensure the successful delivery and on-going support of our client's solutions.
The company is going through an exciting period of growth and launching several new services so looking to strengthen the team with talented individuals.
Our client is looking for an experienced IT Projects Engineer, this is a good step up from a support level role, or an IT Manager who enjoys project delivery with a hands-on technical approach.
SETTING: Office based some customer sites
BENEFITS: 32 days holiday (including bank holidays), Private medical Insurance, Pension More