Do you have customer service experience and an admiration for technology?
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program
Do you enjoy talking to people and solving issues?
Are you looking for a new exciting opportunity working as an IT Support Engineer for a successful Managed Service Provider to be based near Nottingham?
This role is an exciting challenge for someone looking to join a fast-paced, rapidly-growing IT service provider offering genuine opportunities for progression.
You will be hardworking and passionate about IT with a desire to expand your skillset.
Do you have customer service experience and an interest in technology?
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program
Do you enjoy talking to people and solving issues?
Customer Service AdvisorContract: PermanentSalary: £23,463Working hours: 25 - 37.5 hoursA typical shift pattern that allows for two full weekends off in a 4-week rotation.
We recognise that this working pattern may not suit everyone, and may consider an alternative working pattern where possible.To ensure we can support our customers and store colleagues, our operating hours are:
For example, week 1 you'll work 44 hours spread across 6 days, week 2 you'll work 31 hours over 4 days.
Are you looking for a new exciting opportunity working as a Helpdesk Engineer for a successful Managed Service Provider to be based near Nottingham?
This role is an exciting challenge for someone looking to join a fast-paced, rapidly-growing IT service provider offering genuine opportunities for progression.
You will be hardworking and passionate about IT with a desire to expand your skillset.
In this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be responsible for investigating, resolving and escalating incoming customer incidents and requests.
"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home.
This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."
Background of working in a 1st Line/ Helpdesk role
As a 1st Line Support Engineer, you'll require the following essentials:
An exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line.
I am collaborating with one of the UK's most dynamic companies, which is on the lookout for an experienced IT Hosting Engineer focused on providing and supporting secure, highly available hosting environments.
Having partnered with this client for several years, we've witnessed their technical teams expand both nationally and globally.