As part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers.
You will work with a variety of technologies and join our friendly, supportive team as a key member of the Service Desk.
This is a full-time on-site role located in Borehamwood for a senior Service Desk Engineer (MSP).
Assisting the Area Manager providing a high quality of customer service and support that will ensure that all colleagues are able to access ICT services as required, using properly configured and reliable devices.
Configuring and commissioning PC hardware and software as required, ensuring that all software is properly licensed.
Ensuring that all colleagues receive a consistent level of support, working within agreed service levels as necessary, which minimizes the time for identifying and fixing problems.
You must have at least 3 years plus recent experience within a similar IT Support Engineer / 1st and 2nd Line IT Support role - please only send in your CV if you have this experience and live close to Wembley!
This role offers 2 days remote with 3 days site-based working.
Please note: There will be a requirement to travel to different sites to cover, projects, meetings, etc.
A values driven, people focused not for profit organisation based inNW London are looking for an IT Support Engineer to join their team.
IT Support Engineer Harrow, NW London Hybrid - £42,000
This is a brilliant opportunity to join a values based charity that supports children and young adults in a role where you can really make a difference.
Our client currently run systems in the Cloud (365) and On-prem, however, there is a plan to move to all Services to the Cloud (private & public) so this role will be instrumental in shaping the strategy.
Our client, a Sunday Times 'Best Company to Work for', now require a Technical Support Engineer to join their team.
This is a full time position, where you will be working as part of a small team to provide a full installation, maintenance, and repair service to a key customer within the financial services industry.
A fantastic opportunity has arisen here at Service Express!
We are seeking an additional Field Service Engineer in the North West London area to join our forward thinking employee focused organisation.