"Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will be the first escalation point for our wider support teams and is expected to provide anything from general advice to colleague through to in-depth technical assistance to customers.
Posted by Strand Recruitment Ltd • £45K/yr to £50K/yr
Our client, a trailblazing Managed Service Provider (MSP), is on the lookout for a talented 3rd Line IT Support Engineer to join their fast-growing, high-energy team.
Are you ready to level up your IT career?
Known for delivering cutting-edge IT solutionsfrom infrastructure support to security and consultancytheir focus on Cyber Essentials compliance makes them a powerhouse in the industry.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
Posted by Elevate Technology Group Ltd • £25K/yr to £30K/yr
We are seeking an IT Support Engineer to join an exciting and fast growing MSP.
As an IT Support Engineer, you will work resolve tickets predominately at a 2nd line level as well as having regular opportunities to get hands on with projects at client sites.