Posted by Xact Placements Limited • £55K/yr to £65K/yr
General
Lead and manage my client's IT Service Desk, overseeing cloud platforms, IT infrastructure, software, and print devices for internal and external clients.
Ensure top-tier service delivery, meeting performance benchmarks, and exceeding customer expectations.
Key Responsibilities
Oversee incidents and requests, acting as the escalation point for critical issues.
Our leading law firm client are looking to recruit an IT Support Engineer (O365, Exchange, Azure Active Directory, Intune) on a 6 months Fixed Term Contract basis to provide 1st line support for the firm, as part of the Service Support Team.
This is a great opportunity for someone at the start of their IT career, looking to get a foot in the door of an interesting and niche industry.
The team currently comprises 5 engineers and a trainer based across two sites.
Systems Administrator/3rd Line IT Support Candidate required for a leading firm in Reading, up to £45k office based
The Support Analyst provides technical support for the business and for end user devices-both hardware/software including PCs, laptops, IP Telephones, and mobile devices.
This is a fantastic opportunity for an IT Engineer who wants to elevate his career further.
The Support Analyst provides technical support for the business and for end user devices-both hardware/software including PCs, laptops, IP Telephones, and mobile devices.
2nd Line IT Support Candidate required for a leading firm in Reading, up to £45k office based
This is a fantastic opportunity for an IT Engineer who wants to elevate his career further.
As part of a continued growth, our client is seeking a proactive and customer-focused Internal Account Manager to join their Team in the South of Reading.
You'll manage customer accounts, process incoming orders, resolve issues, and assist in developing best practices within our Sales Team.
Their expertise spans Facilities Services, Information Technology and Communication Services, and Energy Management Services.
Our client is dedicated to providing top-tier Facilities Infrastructure Services that empower organisations to focus on their core business activities.
They pride themselves on being "best-in-class," delivering on their promises, and maintaining a reputation for excellence.