We are currently supporting our Client in the recruitment of a 1st or 2nd Line IT Support Technician to provide technical support to end-users who need assistance with their IT Services.
This Client needs a customer-focused team player with 1-3 years' experience of working within a similar IT Support Technician role, experience in Microsoft 365, Voip, Network Management and Desktop and Server management required.
The perfect candidate will be enthusiastic and positive towards their work, with fantastic attention to detail, be organised and be able to prioritise issues and requests as they come in.
Reporting to a fantastic Customer Service Manager, and working within beautiful, modern offices, our client offer attractive remuneration of £29K - £31K , plus a team bonus scheme, based on KPIs, pension scheme, holidays starting at 20 (BH), but rising with service, plus many other perks!
Diamond Search recruitment are delighted to be representing our client, one of the UK's fastest growing companies, a market leader within their sector and a company who reward and recognise hard-work.
Recruiting for Customer Service Coordinator, this represents a great opportunity for experienced individuals to join the team.
They specialise in providing comprehensive IT Solutions and support to help their clients optimise their technology infrastructure, enhance productivity and achieve their business goals.
An excellent opportunity has arisen with a leading Managed Service Provider based in Kent.
General
Senior 2 nd Line Support Engineer - Kent - £35,000 Excellent benefits & career development
Provide technical assistance and support to customers via phone, email, and chat channels.
General
Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.