Posted by Liz Orpwood Recruitment Ltd • £40K/yr to £65K/yr
General
My client is currently seeking a Technical Support Manager to lead their team of support engineers.
Are you an experienced manager looking for a new challenge with a leading and innovative technology based company whose products are supplied globally?
Day to day responsibilities will include
Motivating, developing and building your team of technical support engineers.
Provide a friendly and approachable helpdesk service for all Information Systems, eLearning, Finance, Facilities and IT enquiries across the College.
Responsible for being first point of contact for all customer telephone, email and walk up enquiries.
The primary purpose of this job role is to
Working as part of the College's IT Services Department to provide a professional comprehensive helpdesk and administration service to staff, students and guests of the College.
Reporting into the Service Desk Manager you will be responsible for providing external support to users within the business.
This employer has a fantastic track record of retaining & developing their staff with many senior roles held by candidates that joined in an entry-level capacity.
The role is fully remote except for the occasional training day or corporate event.