The End user support analyst will provide essential 2nd line support within the Technology department, focusing on ensuring the smooth running of computer systems.
This role is ideal for a problem solver with a keen interest in IT, looking to make an impact in the Industrial/Manufacturing industry.
This company is a renowned leader in the Industrial/Manufacturing sector, employing over 500 individuals across the globe.
An 1st Line onsite IT Support Engineer with good working knowledge of Office 365 administration, Azure and networking knowledge is required by a leading MSP at their end client in Watford.
This position is based onsite 5 days a week at their end client and available immediately.
As a business, they have a global reach, with their core clients being in pharmaceutical, healthcare and finance industries.
Working within the Technical Support team, this role will involve proactive investigation, fault finding, problem-solving, troubleshooting, and resolution of customer support requests via phone, email, chat, WhatsApp and tickets.
Everything about CSL is designed to keep our customers connected, secure and live.
Simplicity, service and reliability have been at the heart of everything we do since CSL was founded in 1996.