We are currently seeking an experienced, reliable, self motivated individual to work as part of a busy team responsible for the delivery of IT support and services across a variety of departments, within a fast paced environment.
Provision of comprehensive IT cover, service desk assistance, and desktop support.
The 2nd & 3rd Line IT Systems Engineer, plays a crucial role in the?
Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments.
Role Overview
The role is responsible for managing the Field Service Engineers (FSE's) resource diary.
We are currently seeking an experienced, reliable, self motivated individual to work as part of a busy team responsible for the delivery of IT support and services across a variety of departments, within a fast paced environment.
Serving as the main contact for users across multiple bases, and the 2nd & 3rd line IT support team, the role specialises in the configuration and management of switches, firewalls (particularly Fortinet), and Ubiquity & Cambium networking equipment.
Based at the MBS Equipment Company European headquarters in Colnbrook, West London, with occasional travel to other sites, the role of Senior Network Engineer involves the provision of robust IT Network support, with a primary focus on infrastructure.
Now hiring for a Customer Support Executive to join us at a group that oversees several world leading automotive brands based in either Coventry or Slough.
About the opportunity -
You will be an integral part of the business, managing customer needs and identifying potential solutions and renewal opportunities.
Our client is looking for someone who can work within month end deadlines, have a good attention to detail a good command of the English language both verbal and written and good command of Office 365.
You will be able to work on your own and as part of a team.
Key Responsibilities Include
Inputting and extraction of information from manual and computer based systems, updating of 3rd party electronic data systems, adhering to agreed processes and service level agreements, filing documents and updating internal systems.
Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers.
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