Great opportunity for an IT Support Analyst to provide all levels of support across the clients application catalogue and technology landscape in line with Service Level Agreements and to undertake consultation and advisory responsibilities for any project work as required.
As an IT Support Technician, you will provide 1 st line IT support to all end-users and proactively resolve hardware and software issues from all incoming channels.
On behalf of our growing client based in Stoke on Trent, we are recruiting for a talented IT Support Technician.
Responsibilities
Provide efficient and professional 1st line technical support to end-users.
3rd Line IT Support Engineer for a busy MSP with a strong background in IT background you will have strong IT support, systems admin, and network management.
Working with servers, OS's Windows and Linux.
Responsibilities
This is working in a busy service desk environment certs in any of the following would be ideal - Microsoft Certified Systems Engineer, Cisco Certified Network Professional, CompTIA Server are highly desirable.