Do you have customer service experience and an admiration for technology?
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program
Do you enjoy talking to people and solving issues?
Background of working in a 1st Line/ Helpdesk role
As a 1st Line Support Engineer, you'll require the following essentials:
An exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line.
In this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be responsible for investigating, resolving and escalating incoming customer incidents and requests.
"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home.
This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."
We are on the lookout for an IT Infrastructure Project Engineer on behalf of our client, a frontrunner in the provision of IT services, support, and solutions, headquartered in Nottingham.
Our client prides themselves on their commitment to the Education sector, consistently placing customer needs at the forefront of their operations.
They are known for their innovative approach and collaborative spirit, underpinned by solid values and strategic alliances with leading vendors such as Dell, HP Aruba, Lenovo, and Microsoft, to furnish top-tier IT solutions.
I am collaborating with one of the UK's most dynamic companies, which is on the lookout for an experienced IT Hosting Engineer focused on providing and supporting secure, highly available hosting environments.
They are currently engaged in a range of exciting projects and are looking for someone to join a role created purely due to growth.
Having partnered with this client for several years, we've witnessed their technical teams expand both nationally and globally.
I am collaborating with one of the UK's most dynamic companies, which is on the lookout for an experienced IT Hosting Engineer focused on providing and supporting secure, highly available hosting environments.
Having partnered with this client for several years, we've witnessed their technical teams expand both nationally and globally.
We also offer: Opportunity to earn approximately £37,800 including overtime (Whilst we cannot guarantee overtime will always be available, this is based on an average of 4 hrs per week)Clear career development pathways for you to transition quickly into operational management positions with salaries ranging from £36,000 to £42,000.Flexible shift patterns available.Free parking on site.Free use of the gym.Free food whilst on shiftPension scheme.Health & Wellbeing Benefits.Reward & Recognition scheme.Serco discounts which include cinema, online shopping discounts, leisure centre memberships and you can apply for a Blue Light discount card.
What's in it for you?Your starting salary will be £27,300 pa. increasing to £28,350 after 12 months and increasing again to £32,288 when you reach 3 years' service.
We are fully committed to progressing you through your PCO Portfolio or PCO Apprenticeship which would increase your salary to £32,288 as soon as either of these is successfully completed which can realistically be achieved within 12 to 18 months of joining us.
This role involves delivering administrative, clerical, and other supportive functions.
As part of the wider Business Support team, the Business Support Assistant will provide flexible and resilient support to internal and external customers .
The successful candidate will contribute to excellent customer service within a cross-functional and multi-skilled team, ensuring tasks are completed within agreed standards and timescales.