Platinum-IT are now looking for a Field Engineer to join their dynamic young company that specialises in the educational sector.
You will have the chance to work with a number of different technologies and interesting surroundings that offers great opportunities to enhance your skills and experience.
Field Engineer requirements
Must be able to work confidently using own initiative as well as part of a team whilst having excellent communication and customer service skills.
This is a field-based role with extensive travel to client sites, although travel to more distant locations is required on occasion.
Overview
Working for a highly successful Microsoft Gold Partner IT Managed Services company you will be responsible for providing extended and escalated IT field support for our corporate clients on a range of workstation, application and hardware issues, including some server and network support, whilst being based on-site with the client.
Join a globally recognised brand as their IT Support Engineer!
We're seeking a proactive individual to join our dynamic IT team and play a pivotal role in supporting our technological infrastructure across the UK & Ireland.
This position offers a blend of on-site and remote work opportunities with occasional travel, requires a driving licese due to site visits.
IT Support Engineer / IT Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid technical background covering Second Line Support with some Third Line (although this is not a full blown Third Line Support role) is required for a busy Helpdesk and deskside project work with an IT Company based in London.
The ideal candidate will have a solid background in supporting, installing and troubleshooting IT Networks both remotely and onsite covering Routers, Switches, Hubs, Firewalls, LAN / WAN etc.
(The offices are a few minutes' walk from Holborn Station).
£22,000 - £25,000 plus benefits including training and certifications
Key Words: IT Support, MSP, Managed Services, IT Managed Services, 1 st Line, 2 nd line, Service Desk, Helpdesk, Help Desk, PC, Active Directory, Cloud, Office 365, Server, Azure.