We are assisting a progressive company who are searching for an IT Service Desk Analyst / 1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework.
Main Duties
Liaise with customers via phone, remote sessions, video conferencing and email to assist with 1st and 2nd line IT issues, working in accordance to SLA's, quality standards and ITIL best practices.
Standard hours
Mon-Fri 40 hours per week, between 8am-6pm, 8 hours per day.
They are now seeking a forward thinking IT support Technician to join their expanding team.
Our client is a successful, privately owned IT company based in Lancing, West Sussex.
This is a fantastic opportunity for someone looking to progress within a successful, well-established company offering continued training and development.
Our team at Stanhope Lodge are looking for a Night Support Worker to help the people we care for live the lives they want to lead.
Why not have a look at our dedicated Careers in adults' residential services, day opportunities and shared lives webpage to learn more about the difference you can make!