We are seeking a dedicated Customer Service Agent to join our clients Sales Support Team within the Customer Support Department.
The successful candidate will be responsible for responding to customer queries received via phone, website, or email, processing orders, and resolving any issues that arise.
The goal is to ensure a high level of customer satisfaction.
We are looking for a Customer Service Representative who can handle inbound calls from our clients and provide first-line technical support.
The ideal candidate will have a strong customer service background with the ability to troubleshoot and identify issues related to our products, ultimately reducing the need for on-site engineer visits.
Key Responsibilities
Handle incoming calls from our clients and try and resolve the issues without the need for an expensive engineer to go out on site.
A well established, stable organisation with a rich history of staff retention is looking to recruit a Finance Assistant on a full time permanent basis.
Lancing, West Sussex Permanent Hybrid £25,000 - £35,000 per annum (DOE)
Had enough of working in Practice, fancy a change
Their team of 8 play vital and varied roles in steering the company's continuous development.
Our client, established for almost 5 years, has experienced significant growth, assisting clients across diverse industries annually with their R&D, Land Remediation and Video Game Tax credits.
We are currently working with an Insurance Broker, who have a great opportunity available to join them as a New Business Account Handler, dealing with commercial clients.
They feel they can offer excellent work life balance, coupled with genuine career progression opportunities.
This broker pride themselves on providing a first class working environment, and are extremely proud of the culture they have, where everyone is looked after, and supported .