In this exciting Lead Technical Support role, you will work within strict SLA timelines meaning restoration of service is a priority, short-term workaround solutions can be required if the longer term solutions need to be developed.
The Technical Support Team Lead is required to join the growing 24/7 IT Service Operation Support team who collectively deliver a world class seamless service.
Problem Management Lead required to join the growing 24/7 IT Service Operation Support team who collectively deliver a world class seamless service.
In this exciting Problem Management Lead role, you will work within strict SLA timelines meaning restoration of service is a priority, short-term workaround solutions can be required if the longer term solutions need to be developed.
Problem Management's role is to protect clients from any known issues.
The Configuration Analyst will play a key role in software and hardware asset management, utilising expertise in Power BI and data analysis to develop metrics and demonstrate the value delivered by IT processes.
Working for a SME in Swindon, the position of a Configuration Analyst will be responsible for managing and analysing data to support the business IT services.
Configuration Analyst Key Responsibilities
Data Analysis: Leverage your skills in Power BI to analyse data, develop metrics, and create reports that showcase the value and efficiency of IT service processes.
Our client, a well-known and trusted UK brand is seeking a Business Analyst to join as part of a team to drive the organisation forward in its corporate strategy for all technology needs, delivering end to end solutions that add tangible value and benefit to their internal customers and enhance the overall experience.
You will be working with the Senior Business Analyst, and other technology roles, supporting in the development of business cases for new solutions and enhancements to existing technologies, and helping to spot opportunities for improved value for money and efficiency's.
Are you looking to benefit from a new career in Data Analysis?
If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst
We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis.
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career?
A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed.
If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you.