We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider.
Are you a capable, high-energy technician looking to make the next step in your IT career?
Do you have the enthusiasm, attitude, and energy for offering a first-class service?
Undertake work and activities which support the achievement of the IT Team objectives and in accordance to the customer's process and procedures.
Positively promote the IT Team in order to develop the team profile and that of the wider IT function.
General
I am currently working alongside a global leader in the insurance market, together we are recruiting for a Deskside Support Engineer on a permanent basis to operate out of their head office in Reigate.
Joining the fast-paced world of an MSP, your role will include a variety of technical tasks, as well as delivering high level customer service directly to clients and through IT channels.
Our client, based locally, is searching for a confident 2nd Line Technician, ready to take their career to new heights.
Are you ready for the next step
The Role: Uphold excellent customer service standards, taking ownership of support queries and fostering strong customer relationships.
To be a pro-active member of the Global Customer Support Centre (GCSC) delivering 1st and 2nd line technical support on product, service and billing enquiries primarily for the Royal Navy but to also include both maritime and land based commercial customers.
To provide specialist support for military applications, land and sea based.
Woking as part of the IT team, you will be responsible for the development and support of our clients web-based energy management portal and the various data feeds that bring data into the platform.
This involves helping to Identify and develop solutions to both enhance the functionality to our users and improve the resilience / scalability that supports future growth.
Are you an experienced Developer looking for a new and exciting challenge within a vastly expanding business in the Redhill are?
They re looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?