My client is looking for a Dedicated Support Analyst to join their fast-paced growing organisation!
Are you ready to step into an exciting opportunity with a global SaaS organisation?
As part of the Customer Support team, you will be responsible for managing and maintaining the relationships with their customers after the implementation process.
My client is looking for a Dedicated IT Helpdesk Support Wto join their fast-paced growing organisation!
PLEASE NOTE THE HOURS ARE 11.00AM 7.30 PM MON- FRID As part of the Customer Support team, you will be responsible for managing and maintaining the relationships with their customers after the implementation process.
Are you ready to step into an exciting opportunity with a global SaaS organisation?
To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.
General
This role is 5 days a week in the office.
Main Responsibilities
Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams.
Dynamic creative organisation is seeking a Desktop Support Analyst to join their team.
The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification.