At Family Action, we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.
We have been building stronger families since 1869, and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.
Experience working within an IT Support environment as part of a team, taking ownership of issues and seeing through to resolution.
General
We are looking for someone with experience of Active Directory, Windows Server, Anti-Virus and ideally Intune with maintenance of Laptops, mobile devices, printers and overall support to users.
You will be working with a team to provide 1 st -2 nd line support to users, take ownership of asset management and provide an overall high quality support services across the business.
The Graduate IT Support Analyst will play a pivotal role in maintaining and enhancing the IT infrastructure of our partner's organization.
This presents an exciting opportunity for a passionate and enthusiastic individual with a strong IT background and a customer-focused approach to contribute to the success of a prominent player in the logistics industry.
Key Responsibilities
Collaborate with the Group IT Team to continuously develop and manage IT infrastructure.
This well-established organisation requires a driven and self-motivated IT Support Analyst to join their busy technical services team and motivate those around them.
VMware, Azure, AD, DHCP, WAN/LAN, IT Support
The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm and will have worked extensively within a Service driven ITIL environment.