Our client believes in the convergence of business and IT, moving towards a unified set of objectives.
Our client is positioned across multiple business domains, empowering them to bring together people, processes, and technology to deliver exceptional results.
Their IT Business Alignment team is pivotal in this convergence, influencing every IT-related investment, activity, service, or project to optimise business value.
We are looking for an experienced IT Support Specialist - Tier 2 or Tier 3 to join our Technical Team as Tier 1 Team Leader, working from our Manchester office.
You will possess a range of infrastructure skills, have demonstrable experience working as part of a busy helpdesk team, and be passionate about delivering customer success.
2nd Line Support Analyst : Your role involves providing technical support and resolving IT issues, ensuring the seamless operation of end-users to fulfill IT environments.
You are tasked with supporting all aspects of hardware and software, prioritising incidents and service requests, Changes Problem Management and ensuring the fulfillment of service level agreements (SLA.)
Our client is looking for an Infrastructure Security Consultant to join their existing IT security team.
The person will work with the Information Security team to provide advice and guidance on IT security and further develop IT policies and processes across a multi-region infrastructure consisting of 8300 staff and 100 sites.
As a member of the IT Security team, youill review all aspects of the IT environment and its components.
2nd Line Support Analyst : Your role involves providing technical support and resolving IT issues, ensuring the seamless operation of end-users to fulfill IT environments.
You are tasked with supporting all aspects of hardware and software, prioritising incidents and service requests, Changes Problem Management and ensuring the fulfillment of service level agreements (SLA.)
It takes a whole lot of passion to be at the centre of what makes a house feel like home and that's just what we do at DFS.