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Venn Group are currently recruiting for a Service Desk Analyst to be based in Elland near Halifax This role is fully on-site Monday-Friday The contract is initially for 3 months The successful candidate must: Have a confident telephone manner Have an interest in the IT Sector Be able to provide first line IT support to users Escalate issues when they cannot be resolved initially Document all calls, issues and resolutions received by the Service Desk Previous IT experience is advantageous but not essential For more information please call or email