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IT Support 1st / 2nd Line Technical Support IT Technician Purpose of Job To provide all aspects of internal IT Support for continuation of business operations and proactive monitoring and maintenance of systems. The business is a growing organisation who will offer great training and development. Responsibilities Provide IT and networking support to all staff for both hardware and applications. Liaise with external support, partners, and contractors where necessary. Monitor core systems function and report findings or action resolution as applicable by level of experience. Identifying when a knowledge gap exists, and recommending training as applicable. Study for, and sit exams relevant to, vendor specific certifications as appropriate. Assist in, or manage, development projects as appropriate by level of experience. Assist in company systems maintenance. The client will consider candidates with no IT experience up to and including candidates with 2- 4 years of experience, this will be reflected in the salary.