As IT and Technical Support Engineer, you will provide desk-side support to end-users, addressing questions, problems and tasks related to systems software and hardware.
2nd and some 3rd Line desktop support also well as maintain, configure and troubleshoot other IT related issues, including hardware, software, networks and pcs/laptops.
Our rapidly growing engineering client is seeking a dynamic, hands-on and technically astute IT/Technical Support Engineer to provide 1st.
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.