The role of the Technical Support & Customer Agent is to offer support to customers to get the most from their technology, regardless of their place of purchase.
This support is offered in several ways - predominantly facilitating warranty with external service providers or offering in-store software and hardware solutions in the form of repair, set-up and trade-in services.
Your day in Lovetech is focused on timed and scheduled tasks, as such organisation and time-management are important.
We're looking for an energetic, resourceful and creative Social Media Senior Executive with a keen eye for detail and a passion for storytelling via our key social media channels and platforms.
Reporting to the Head of PR and Digital Content, you will work across our national sector, service and people content initiatives, helping to increase brand awareness and client engagement through the promotion of our partners, people, sectors and services.