Business Analyst - Education management system software (Hybrid) needed in Preston, £25.25ph PAYE - Reference: RQ1407023 This is a hybrid role working Preston as and when needed. Hours per week 29.6 You will ideally have experience with education management system software. The project role is a business analyst to support the implementation of a new education management system from Synergy. The role holder translates senior client business issues into effective Business Improvement projects and programmes that make measured improvements to business performance, service performance and/or customer satisfaction. Using high-level insightful analysis, the Business Analyst designs and manages customer centric Business Improvement programmes that deliver customer satisfaction, cost reduction and business benefits. Acting as an ambassador of Business Improvement the BA influences operational people by adopting different working practices, by closely involving them in the development of Business Improvement activity; and enabling them to implement and sustain the changes. Accountabilities/Responsibilities To lead and deliver all aspects of strategic improvement and change activity in a defined functional discipline or cross-business process. To lead key business improvement and change programmes linked directly to the business strategy. To lead and deliver all aspects of analysis that will lead to the identification of programmes and major change initiatives in defined functional disciplines. To support the Business Architect/business improvement discipline in building the appropriate business improvement skills infrastructure within Digital Services. To embed a 'business improvement' way of working at all levels of the organisation that delivers sustainable improvement including improved customer satisfaction, increased revenues and decreased costs. To demonstrate the value of using 'business improvement' techniques by helping people to understand what and how they will help them to achieve their goals. To challenge non-fact-based decisions, and create both innovative and disciplined ways of working. To communicate business improvements in a compelling, inspiring and interesting way using real case study examples. To lead external / internal benchmarking activities in support of improvement initiatives. To provide a common point for the migration of best practice/performance into wider activities to utilise best practice activity. To ensure a standard and consistent approach is maintained. To develop and maintain an excellent relationship with key internal/external customers and suppliers as appropriate for ongoing improvement initiatives/activities. To lead and manage a business improvement team including consultants. Produce service designs in support of new Digital Services proposals and ensure effective operational handover through ICT Service Transition. Be responsible for ensuring that all duties and responsibilities comply with all statutory requirements and with policy and procedure. Undertake, wherever required, other responsibilities and duties including work related to 3rd party external business, on behalf of the service, where this is commensurate with the grade of the post. This is a full time role on a temporary contract basis. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.