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We have an exciting new opportunity for a Project Coordinator for our client based in Norwich. This is a full-time permanent role based in the office Monday to Friday - 37.5 hours per week. This is a great business that offers flexible start times between 8-9am and free parking. The role will involve creating and managing the operational client delivery plan utilising the Project planning system, including the sequencing, scheduling, and delivery of both internal and 3rd party supplied product to meet client requirements. A strong sense of customer service and excellent communication are essential in this role Role Responsibilities Create and maintain project delivery plans from the point of award to contract completion. ? To attend new project handover meetings to ensure full understanding of projects including o Essential contract requirements o Targets and SLAs o Commitments and contractual obligations made to client o Client reporting requirements. o Attendance at client pre-start meetings as part of the Ops team. ? To work with Field operational and survey teams to understand individual projects, create and manage an effective client delivery plan with internal stakeholders while considering ALL aspects of successful delivery of the programme. ? To ensure the project delivery plan is in line with client spend and company expectations. To maintain the project programme, adjusting where necessary to re-plan where performance exceptions cause delays or risk to the original plan We are looking for someone who has great organisational skills, maybe has worked as a Scheduler or who has worked within Projects. Please apply with your updated CV on line. We look forward to reviewing your application.
An exciting opportunity to join a Commercial Building Contractor this commercial division specialises in supplying replacement UPVC Windows, doors and wall insulation (EWI) into social housing and public sector clients. The Project Office Administrator role reporting to the Planning Team Leader, plays an integral part in ensuring customer issues are resolved in a timely manner. An important role, driving our customer first value as contracts are delivered by our operational teams. The role includes: Managing inbound customer contact in a timely manner Provide back support and cover customer services including reporting residents issues. Production of and management of Contract documentation including H&S packs Raise and distribute purchase orders for regional and office e.g Skip replacements and stores orders Prepare survey administration for distribution regarding installations Issue correspondence to residents including appointment letters, newsletters and care leaflets Champion excellent customer service and our Customer first culture. Communicate effectively, ensuring residents issues are understood and where necessary any individual special requirements are dealt with sensitively. Experience required for this role: Previous experience of working in a customer services role Great customer skills Word and excel to intermediate level Experience of data input and customer record maintenance Analytical and systematic approach, familiar with quality systems and processes Self-starter with keen attention to detail and well organised. Strong communications skills, positive can-do attitude and a team player Why Join Us? Highly Competitive salary 31 days holiday, increasing to 33 days after 2 years of service Group wellbeing, including your birthday off annually, 24hr remote access to a doctor and heavily discounted gym memberships to name a few Wide variety of group retail, food shopping, cinema, theatre, mobile phone discounts & freebies Paid time off to volunteer Generous Employee Product Purchase Discount Scheme Opportunities for career growth and development This is full time Monday to Friday office-based role - free parking Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.