Helpdesk Co-ordinator required for a leading facilities management and professional services company.
The role is supporting a reactive maintenance help desk for clients/contractors with; inputting job orders; responding to telephone calls from the maintenance helpline; ensuring timescales are met; chasing contractors; arranging quotations etc.
The business put their customers at the heart of everything they do and are keen to hire people who are passionate to deliver 1st class customer service.
Search Manchester are working alongside a valued client who are looking for a Temporary Helpdesk Advisor to join their Customer Service team within a Facilities Management business.
Are you an organised and customer-focused individual looking for an exciting opportunity in a busy environment?
Key Responsibilities
Manage multiple inboxes and respond promptly to customer enquiries via email and phone.
Posted by Michael Page Technology • £24K/yr to £28K/yr
Join a fast-growing IT team in the Professional Services sector, providing 1st line customer support, troubleshooting, and project work with modern technologies like Windows 11, Active Directory, and Office 365.
Our client in professional services business, based in Manchester City Centre, our client operates nationally across the UK with over 100 offices spread out nationwide.
This Manchester-based role offers professional development opportunities, a competitive salary, and a comprehensive benefits package, including healthcare, pension, and flexible working arrangements.
A skilled onsite IT Support Technician with 1-3 years of experience is needed to join our team at Venom IT, a well-established and fast-growing UK-based MSP IT solutions company based in Cheshire, on a full-time basis.
Our key products include cloud, server, desktop and application support.
Venom IT has many prestigious partners and has worked with several established enterprises.
I'm working alongside a leading Law Firm, with offices across the country, looking to expand their IT team with a new 1st Line Support Engineer to progress to 2nd line.
The firm is always expanding, after doubling their IT and Solution Delivery Team last year, they are in the process of doing the same this year!
Service Desk Analysts: Looking for a role that challenges you?
We're looking for someone with a mature and consultative approach and the ability to question the status quo and rethink to offer a robust IT support service to remote end-users and head office colleagues globally.
This is a hands-on role requiring a high level of technical expertise, working closely with application, network, and security teams and utilising strong customer service skills.