Manage and maintain good quality, accurate documentation on all IT processes.
About the role
To provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services.
General
Countrystyle is a member of the family-owned Heathcote Holdings Group of resource management companies and as a family run business our people and customers are at the heart of our growth and drive for passion for solution focused service.
Provide 1st / 2nd line technical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers.
General
We are recruiting for a 1st / 2nd Line Desktop Support Engineer to join an MSP.
Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support.
Posted by James Frank Associates • £22K/yr to £25K/yr
Due to growth our client is looking for an IT Support Engineer to join their team, where you will work closely with the Head of IT in providing a high level of support to the business across two offices.
Our client, a leading business in the Legal sector is seeking an IT Support Engineer to join their team on a full-time, permanent basis.
The ideal candidate will be a keen interest in IT and preferably a minimum of 1 years' experience in the field.
The Apprentice will learn how to diagnose and repair IT products, including: PCs, Laptops, Apple Macs, Servers, Printers, Networking equipment as well as diagnosing and installing software products and solutions.
Employer Description
Comcheck Systems Ltd are an IT service provider who have been supplying IT support and services for over 30 years.
Overview
We require a new member of the team to assist in our repair and retail department.
Provide technical assistance and support to customers via phone, email, and chat channels.
General
Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.