The role will provide high-stand IT support which will involve dealing with both internal clients and external customers.
To work as part of the IT Team in providing technically competent 1st and 2nd line support to the business with excellent customer service.
General
Robert Half have partnered on a retained basis with exisiting client, Avery Weigh Tronix - one of the world's leading suppliers of weighing scales, systems and equipment based in Smethwick, West Midlands.
As customer IT Support Advisor, your daily responsibilities will include responding to customer queries, troubleshooting minor technical issues, addressing product-related questions and, overall, delivering a first-class service.
Our client, a long-established, expanding software & technology provider, is seeking a Customer IT Support Advisor to further strengthen their team based in the Black Country region.
As Customer IT Support Advisor, you will be the first point of contact for all customers, delivering exceptional service that ensures they get the most out of our clients' software solution.
Develop, update, and maintain training materials, user guides, and documentation for Depotnet and other IT systems.
Conduct in-person and remote training sessions for employees and contractors across multiple UK sites.
General
We are on the search for a passionate, and well experienced IT Trainer around the midlands area, to Train, Mentor and Support internal employees to the company nationally across numerous sites.
Posted by Anderson Scott Solutions Ltd • £30K/yr to £40K/yr
As a Business Central 1st / 2nd Line Support , you will work alongside the existing support team to assist customers with support concerns and challenges, resolving issues and recommending solutions to address their needs.
Hybrid - 1-2 days per week in the office or on site
We are looking for a knowledgeable individual with ideally 2 years' experience of working with Business Central and proven experience of ERP system implementation.