You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to their clients and personnel through Live chat and emails.
Due to expansion within the team, they are looking for a highly capable service desk analyst to assess and optimize the performance of the End-User software.
Portfolio are proud to be working with our client, an Award winning, global professional services / SaaS provider based in Manchester city Centre.
As an IT Support Engineer, you will be the frontline hero, troubleshooting and resolving technical issues to keep the companies business operations running smoothly.
You will provide both 1st and 2nd line support, offering solutions to a wide range of software and hardware problems.
Your role will be pivotal in maintaining high levels of satisfaction and productivity by ensuring their technology systems function flawlessly.
Are you an experienced Application Support Analyst or Systems Administrator?
Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Support Analyst to add their expertise a team of application support specialists for a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement.
Do you have specific experience of supporting a property management application or Dynamics 365?
We are looking for an experienced IT Support Specialist - Tier 2 or Tier 3 to join our Technical Team as Tier 1 Team Leader, working from our Manchester office.
You will possess a range of infrastructure skills, have demonstrable experience working as part of a busy helpdesk team, and be passionate about delivering customer success.
Our client is looking for a new Helpdesk & Support Advisor due to continued growth.
We are looking to attract an individual who is already experienced in VoIP, or someone from a telecoms background who would be keen to take on additional training to progress their career further.
Our client is successful in their industry and has agreements with major UK networks and carriers, and they pride themselves on the services and products they offer.
This position requires an Application Support Analyst who is proficient in managing, maintaining, and optimising key business applications for an organisation in the not for profit and charities sector within the technology department.
The successful candidate will be expected to provide technical support, ensure software updates, and contribute to process improvements.
Our client is a well-established not-for-profit organisation in the technology sector.