IT Support Analyst required on an initial 3 month contract based in the Royal Borough of Kingston to provide end-to-end resolution over the phone, email, face to face and via Service Now.
This role also has an opportunity to potentially become permanent.
Knowledge, Skills and Experience Required
At least 3 years in a Technology Support role (2nd-line support).
As the Junior IT Support Analyst, your role will be thefrontline of the IT support desk and will be required to take the information of incidents either by phone, email or face to face and log this via the ServiceNow portal for escalation.
This role would suit a recent IT graduate or someone with up to 6 months IT Support experience with great customer service skills.
Junior IT Support Analyst / IT Graduate required on an initial 2 month contract based in the Royal Borough of Kingston.
This is a busy and varied role, with responsibilities including
Handling customer enquiries via phone, email and online chat.
Managing administrative tasks such as updating customer accounts and dealing with correspondence.
General
Kenneth Brian Associates are working with a long-established and successful company based in Chessington, who have a rarely available opportunity to join their Customer Service team.
Evolve Recruitment are seeking to recruit a proactive, self-motivated and experienced Accounts Receiveable Coordinator to join an established international organisation.
The role will be varied and challenging; you will be required to have a high level of accuracy and attention to detail to work effectively within a busy Accounts team.
You will need to be able to use your initiative to work without close supervision and reach tight deadlines, both alone and part of the wider team.