Posted by ALFEN TECHNOLOGY LTD • £30K/yr to £40K/yr
In this role, you will be key to supporting daily IT operations and enhancing the technology experience for the organization's team members.
We are looking for an ambitious and proactive individual to join the IT team of our client as an IT Technician.
Alfen is excited to offer a unique opportunity to join our client based in Maidenhead, we have partnered with a leading smart IoT product company to revolutionize the way people experience technology in their everyday lives.
Customer Support / Service Desk / Helpdesk Technician
Join our client's Helpdesk team as a Customer Support Technician and play a pivotal role in maintaining their commitment to exceptional customer service.
In this role, you'll leverage your technical expertise to manage faults and resolve remote cases efficiently.
Posted by Ideal Personnel and Recruitment Solutions • £42K/yr to £45K/yr
Role
Supervising and mentoring the IT helpdesk team, providing guidance, support and training.
General
Our client has an exciting opportunity for an IT Helpdesk Manager to lead and oversee their IT helpdesk team, ensuring efficient and effective technical support to internal customers.
Also responsible for managing the daily operations of the IT helpdesk, troubleshooting complex issues, and maintaining high levels of customer satisfaction.
Posted by Techtronic Industries - Europe HQ • £25K/yr to £30K/yr
ABOUT THE ROLE
The IT Service Desk is the central point of contact for all IT related incidents and service.
ABOUT THE COMPANY
Techtronic Industries (TTI) is a world-class leader in design, manufacturing and marketing of Power Tools, Outdoor Power Equipment and Floor Care and Appliances for consumers, professional and industrial users in the home improvement, repair and construction industries.
Our brands include Vax, Ryobi, Milwaukee & AEG Power Tools.
Provide an IT help desk service for the company to obtain assistance with their IT issues.
General
We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops.
The company deliver software services to a number of retailers with the top level expectations from the service desk team to help keep faults and problems to a minimal level.
Helpdesk Support: Serve as the first point of contact for IT issues, assist in resolving helpdesk tickets, and deliver clear, professional support to end-users.
Troubleshooting: Troubleshoot issues on-site to minimise downtime and maintain productivity.
Asset Management: Manage IT assets, including tracking inventory and handling lifecycle management.